All Services Operational

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Locations

Connectel Platform




Operational

login.connectel.io




Operational

Portal




Operational

Voice Services




Operational

SMS Services




Operational

Survey




Operational

0

Upcoming Maintenances

1

Incidents Last 30 Days

0

Maintenances Last 30 Days

External Services

History (Last 30 days)

Survey DisturbancesDegraded Performance

Incident Status

Degraded Performance


Components

Survey


Locations

Datacenter - EU - Central - Frankfurt




July 15, 2021 4:02PM CEST
July 15, 2021 2:02PM UTC
[Investigating] We are currently experiencing issues with Connectel Survey. We are working to sort out the issues.

July 15, 2021 4:24PM CEST
July 15, 2021 2:24PM UTC
[Resolved] All fixed
Voice Service DisturbancesDegraded Performance

Incident Status

Degraded Performance


Components

Voice Services


Locations

Datacenter - EU - Central - Frankfurt, Datacenter - EU - Stockholm




June 30, 2021 2:33PM CEST
June 30, 2021 12:33PM UTC
[Identified] We are currently experiencing issues with voice services. We are working to sort out the issues. Swedish customer may experience voice disruption on about 30% of inbound calls.

June 30, 2021 3:16PM CEST
June 30, 2021 1:16PM UTC
[Monitoring] Services should be back to normal.

July 1, 2021 7:19AM CEST
July 1, 2021 5:19AM UTC
[Resolved] Resolved

July 1, 2021 10:11AM CEST
July 1, 2021 8:11AM UTC
[Identified] We are currently experiencing issues with voice services. We are working to sort out the issues.

July 1, 2021 4:47PM CEST
July 1, 2021 2:47PM UTC
[Identified] Issue is identified to Tele2 and one of their nodes. Inbound calls from some Swedish subscribers has a 33% chance of getting "Subscriber not available" when calling.

July 2, 2021 12:08PM CEST
July 2, 2021 10:08AM UTC
[Identified] Monitoring changes since 18:00 CET 2021-07-01, issue should no longer be impacting voice communications.

July 5, 2021 11:15AM CEST
July 5, 2021 9:15AM UTC
[Resolved] Solved